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At Atelier scriptural Writuals, we treat your personal information with the same care we bring to our products. This policy explains how we collect, use, and protect your personal data — with intention, clarity, and kindness — in accordance with Quebec’s Law 25 and Canada’s PIPEDA (Personal Information Protection and Electronic Documents Act). By visiting our website or placing an order, you agree to the practices outlined below.

1. Information We Collect

We collect only the data necessary to process your orders and improve your experience.

When you place an order or contact us:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number (optional)

  • Order details

  • Notes or messages you share with us

When you browse our site (via Panierdachat):

  • IP address

  • Browser and device information

  • Language preferences

  • Pages visited and time spent

  • Referring website

2. Payments

All payments are processed securely via Square.
We never have access to your banking information. Square uses encrypted systems that meet PCI-DSS standards for secure transactions.

3. Email Communications

We use Cyberimpact to send newsletters, new collection announcements, rituals, and event invitations.

You will only receive these emails if you have actively subscribed — either through our website or during checkout.
Each email includes an “Unsubscribe” link, and you may withdraw your consent at any time, easily.

4. Cookies and Browsing

Our website uses cookies to enhance your experience.

We use the following types:

  • Essential cookies – Required for core features like the shopping cart

  • Preference cookies – Remember your language, layout, or display settings

  • Analytics cookies (via Panierdachat) – Help us understand how the site is being used

You can disable cookies in your browser settings at any time.

5. Third-Party Services

To function properly, Atelier scriptural Writuals relies on trusted third-party services:

  • Panierdachat : E-commerce platform

  • Machool : Shipping platform

  • Square : Secure payment processing

  • PaypalSecure payment processing

Some data may be hosted outside Quebec (e.g., in the U.S.), but only on secure platforms that follow strong privacy standards.

6. Data Retention

We retain your personal data only:

  • As long as needed to fulfill your order

  • Until you unsubscribe from our newsletter (if applicable)

We do not retain accounting or customer data longer than necessary for the operations of a small business.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct or delete your information

  • Withdraw your consent to marketing emails

  • File a complaint with Quebec’s Commission d’accès à l’information

To make a request, contact us at: [email protected]

8. Security

We protect your data through:

  • A secure HTTPS website

  • Encrypted payment via Square

  • Limited access to third-party platforms

Your information is treated like a personal journal — with privacy, care, and deep respect.

9. Updates

This policy may be updated at any time.
Major changes will be noted here and, if applicable, shared by email.

Atelier scriptural Writuals
Effective Date: July 14, 2025
Contact: 
[email protected]